Setting up Your Go Daddy IMAP or POP Email Address on Gmail
For convenience or to upgrade your storage capabilities from the measly 100MB that Go Daddy provides with their web mail service, at some point you may decide to migrate your email account hosted through Go Daddy from their web mail to a software or web-based email application.
Go Daddy has pretty good instructions on setting up mail on a variety of email clients such as Outlook and the iPhone. However they missed Gmail. In order to fill that gap here are instructions to set up Gmail to receive email from your Go Daddy hosted account and send email using that account as well.
Setting up your Go Daddy email on Gmail
- In Gmail, click Settings in the upper right hand corner of the interface
- Select the Accounts and Import tab.
- In the Send mail as: section click the Send mail from another address button.
- In the pop-up window that opens, fill in your name and email address, then click Next Step
- In the next frame select the second option Send through [email address] SMTP servers (recommended for professional domains). Then enter the following information.
SMTP server: smtpout.secureserver.net
Port: 465
Username: your email address
Password: your email password
Select Always use a secure connection (SSL) when sending mail then click Add Account
- Your credentials will be checked and then you will advance to another frame of the pop-up with information about confirming your email address. You don’t need to fill in the confirmation code, you will confirm the email address using the email that is sent to your account. Just click Close window.
- Back on the Gmail Settings page, Accounts and Import tab, in the Check mail using POP3: section click the Add POP3 email account button.
- In the pop-up window that opens fill in your email address then click Next Step
- In the next frame enter the following:
Username: your email address
Password: your email password
POP Server: mail.[your domain]
Port: 110
Of the 4 check boxes that are available you can select the 3rd or 4th ones if you want, but do not select either the 1st or the 2nd.
Click Add Account
- Now you will be able to receive incoming emails to your Go Daddy hosted account using Gmail. The first email that you will get probably is your Gmail confirmation email to validate that you can send emails from the hosted account via Gmail. When you get that email, click the link to confirm your request. You should be directed to a confirmation page. Once that is done you will be able to send emails using your hosted email account through Gmail.
- Incoming emails to your hosted email address will show up in your in box just like other emails. To send an email from that account click Compose Mail then select the appropriate email address from the pull down menu at the top of the email form next to From:.
I suggest that you send an email to your hosted email address from your hosted email address just to make sure that everything is working right. If you can send and then receive your own email then you know that everything is working correctly and you are good to go. If not then go back through the steps and see if you entered something incorrectly.
I hope that these instructions are useful, complete and helpful. If you have any problems with them, find an error, need some additional explanation, etc. Please let me know so that I can update this post to correct or clarify the instructions and make them better for the next person.
(31 votes, average: 5.00 out of 5)
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Thanks a lot for your detailed tutorial. Everything is clear and really helpful!
Appreciate the help. Wonderfully clear instructions!
Thank you very much. This info was exactly what I needed. It worked the first time!
Hi there,
Have followed your instructions to the letter but I am getting a very strange error message when I try to send the verification e-mail to my GMail account:
Delivery Status Notification (Failure)
Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 550 550-5.1.1 The email account that you tried to reach does not exist. Please try
550-5.1.1 double-checking the recipient’s email address for typos or
550-5.1.1 unnecessary spaces. Learn more at
550 5.1.1 http://mail.google.com/support/bin/answer.py?answer=6596 19si3869351fxm.52 (state 14).
This is particularly strange since I was able to add BOTH the POP3 and the e-mail-out (minus the verification step) to my GMail account. Can you shed any light on this?
Appreciate the help in advance
John,
The good news is that you were able to send an email from your Go Daddy account, you just can’t verify the receipt. From the error message it seems like you had a typo in the email address that you were sending to in step 11. Give it a second try retyping the address (not using the auto fill) and see if that does it.
If that doesn’t work, take a step back and use a different way of verifying that you are sending email from the Go Daddy account by sending an email from that account to an address that you know you are receive email. If that account gets your test email then you know that you are sending email from your Go Daddy account.
Then verify that you can receive email at your Go Daddy account by sending email to the Go Daddy account address from an account that you know is sending email properly. If you receive that email in the Go Daddy account then you have confirmed that functionality too.
If both of those work, but you can’t seem to receive an email set from the same account then I’m stumped. The good news is that you probably won’t be sending yourself email too often.
Good luck.
Great post– these instructions were exactly what I needed! Cheers.
Really helpful post! I was able to setup everything correctly (I think), but I have one question I hope you can help me out with. I’m able to send email from my godaddy hosted account, to my godaddy hosted account, and have gmail retrieve it, but when it comes to my gmail account it doesn’t hit my inbox as unread mail – it gets filtered through as a read message and I can only find it if I open up “All Mail” to search for it.
Any ideas as to why this would happen?
Jon – I haven’t seen that issue before. If you are reading the email in GoDaddy first or it opens automatically somehow ore it is imported to Gmail that could be the case. Let me know if either of those are the case.
Hi
Thank you thank you thank you!! At last something which makes sense after trying several (blind) alleys!!
As an avid traveller I have always had the problem of how to respond from afar using my POP3 address, indeed I have been told several times that it is not possible.
Thomas – everytime I try this, I get the following error ” Your other email provider is responding too slowly. Please try again later, or contact the administrator of your other domain for further information. ” and can get no further, any ideas?
Jon – at what point in the process are you getting this error? I need a little more info to troubleshoot. Also check to make sure that you have a fast connection just to rule that out. If you are on wireless, try it again connected via Ethernet just in case.
thank you
I dug through the worthless godaddy help for an hour before deciding to just google and find this. Thanks much, very helpful!
Nice. Thanks for putting that out there.
Just a quick note from a barely computer literate user to say THANK YOU! THANK YOU! for your incredibly easy to follow and use insturctions.
They were most appreciated.
Found them via Google searching for how to use POP to reply from gmail with Email signaure from original receiving Email..
The best part of your insturctions were the actual screen shots of each place the user had to enter information.
Can I please ask you how did you capture and paste each step (button) in place?
The reason for the question is if I want to send some a set of instructons on how to do something this helps the recipient to follow along. It’s sort of like using a GPS for directions.
Thanks again.for your terrific set of instructions.
Mel Winograd
Mel – thanks for the comment and I’m glad that the post was useful. I use Fireshot to take and edit screenshots from my browser. The placement is just done with the WordPress edit tool. I hope that’s useful in helping you create your own instructions. Good luck.
Thomas…first off, a great set of instructions and very useful – thank you!
Just like Jon C. above, I am getting that “your other provider is responding to slow” error message.
Since Jon didn’t reply to your question, I am assuming he solved his issue; but to answer you question, this error (for me) pops up when I try to “Add Account” for outgoing emails – step #5 in your instructions.
Not quite sure what to do about this b/c it doesn’t seem like it’s a real error…. any thoughts?
Edward – I’m not sure what to do about the”your other provider is responding to slow” error message. Make sure that you are using an Ethernet connection and not wireless just to rule out that issue. I don’t believe that you are dealing with a settings issue, just a connection issue that you don’t have much control over. It’s nothing that I’m sure you haven’t already thought of, but if it persists I’d try restarting and giving it another shot tomorrow in case GoDaddy, the “other provider,” is having issues. Good luck.
Thomas – thanks for the reply. It now works… unfortunately, I don’t have an answer as to why. Yea, I thought about the connection related issues too – but like you said, I think GoDaddy had something “broken” and fixed it and now it works… of course, they would never admit to that…I just *loved* talking to support
Thanks again…
Great news Edward. Glad that it’s working for you now. Trumblog 1: Go Daddy Support 0.
hey man ,
thanks for the infos
i’ve got some questions
*1. on storage*
Are we using account storage of godaddy or gmail
Say i have 25mb on my godaddy webmail
if my account storage exceed that, will it effect my gmail setup?
*2.Email accounts*
Currently the limit is 5 email accounts in gmail,therefore any way to setup more than that?
thanks
Is Z – Regarding storage, if you keep your messages on GoDaddy after they are forwarded to your GMail account then no you will not run into issues. But if you don’t then your messages will build up and eventually maxing out your storage and you won’t be able to receive additional emails. In the settings that I suggest in my post the messages are not left on the GoDaddy server.
If you check the “Leave a copy of retrieved message on the server” box above then your messages should/may be left on the GoDaddy server, but GoDaddy may delete them anyway.
I know that there is a limit to the number of email accounts that gmail will allow. I thought that it was more than 5, but I could be wrong and a quick search didn’t turn up any definitive answers. Not sure how to work around that issue, but let me know if you find one. Good luck.
I have a bunch of mail on GoDaddy webmail. I am going to use Gmail APPS to run my servers, and I’ll get rid of GoDaddy.
Any suggestions on getting the mail from GoDaddy webmail over to Gmail?
Thanks!
Great Post! Got me up and running in minutes!
Glad that it worked for you.
Do you mean moving old email (like a year or 6 months old) from your GoDaddy account to Gmail? I believe that if you set up your GoDaddy IMAP or POP email address on Gmail then your last 50 or so emails will move over. It might only be unread email and there may be a time limit as well. I don’t have enough experience with it to give you details sorry. I do suggest that you move the email over to Gmail first and then make your switch to Google Apps to run your servers. Good luck and let me know how it goes.
Thanks for sharing this information. It worked like a charm and is very useful!
HI. I’m getting an error message when trying to set up to receive mail from go daddy.
Server denied POP3 access for the given username and password.
Show error details Server returned error: “Unable to process the account info.”
Can you please help me as I am ready to hit myself with the computer…
Kendra – I assume that you are having your problem around step 10. Let me know if that is correct. The obvious things to check are that you are entering your username and password correctly and that you have entered your POP Server: mail.[your domain] so in your case I am assuming that the POP Server is mail.stepandstride.com. Check those and let me know if you are still having problems.
Thank you, worked like a charm! For unknown reason I’m unable to setup my godaddy account in Outlook 2007 (or any other email client, as a matter of fact) to send newsletters to my clients, where I can’t connect to godaddy’s smtp server. Godaddy’s support don’t have a clue why I can’t connect (or telnet) their smtp server. Your solution is truly helpful.
Cheers!
Thomas- Thanks for the clear step-by-step instructions. However I cannot get passed Step 5. Am receiving error message:
Authentication failed. Please check your username/password.
[Server response: 451 Internal error. code(451) ]
Am I correct that the User Name & Password are for my GoDaddy email account not my Gmail acct?
BTW as an interim measure I have my GoDaddy email setup to CC: my Gmail acct but I want to be able to reply in Gmail using my GoDaddy email acct.
Assuming I were to set up my godaddy domain mail to come in through gMail per your instructions – could I then NOT use the gMail interface, but use Thunderbird on my pc at home and at work, as well as the default email client on my android phone to retrieve everything off gMail via IMAP?
I just found out that my accounts at godaddy are not the “unlimited” ones which provide IMAP and I would have to “upgrade” them. I assume I will be charged for this upgrade in order to gain access to IMAP.
This is what got me thinking – I prefer the Thunderbird client to the gMail interface and currently have my gMail forwarding to my domain email account, which is set up as POP3 – so what if I instead have my godaddy domain mail forward to my gMail and then use gMail’s IMAP settings in Thunderbird to get all of it? Do you know of a reason this wouldn’t work?
Thanks for your time!
That makes sense to me, using Gmail as a sort of POP to IMAP converter. I see no reason why it wouldn’t work. Let me know if the process works according to plan.
Correct, step 5 refers to the Go Daddy username and password, not the Gmail username and password. Good luck.
Just worked for me – a year after you posted it. Glad I found this & thanks so much.
Thanks for your beautifully crafted step-by-step guide. It really helps me to reach the end without missing a step at all!
Thank you for your instructions. They worked perfectly. I’m able to send and receive from my “godaddy” account within gmail for a week or two now.
But it is acting slowly when receiving/checking for the “godaddy” account. Like it only is checking every 30 or 60 minutes. And I don’t want to miss out on time-sensitive work material.
Any ideas on why it isn’t instant or how I can make it check more regularly?
Mail is checked about once an hour. There doesn’t seem to be an option for gmail to check an account more often, but you can force it to update from the Settings > Accounts and Import. In the Check mail using POP3 section click “check mail now”
Thank you for your detailed and thorough instructions. I just wished I would have looked for them before I spent 2 hours banging my head against a wall trying to figure it out on my own.
This is very helpful. One thing unclear — your instructions say to use the POP3 server name in in Step 9. I have GoDaddy set up as IMAP. Am I using POP now because this is how it will communicate with Gmail, and then my Gmail IMAP will sync with iPOD etc?
I just want to double check I use POP in step 9 even though I have paid for IMAP with GoDaddy.
Note I plan to keep GoDaddy IMAP session open in browser so I can get real-time emails — I read someplace that otherwise relying on them in gmail would not be real-time (could take 30 mins to redirect to Gmail). I want my emails in gmail though so I can label them and use folders.
Any thoughts or clarification appreciated.
Thanks very much, worked great!
Hey, thanks for the info… but I am getting a message that my password is not working (Server denied POP3 access for the given username and password.), I logged in directly from secureserver, changed the password to a simple one and STILL got the same error with the new password (which I also used when trying again)… Any clue?
Oh, got it!!!
Username: full email address – (yourname@yourdomain.com)
Password: password
Pop3 server: pop.secureserver.net
Solved the problem!!! Thanks Thomas
worked fine, however my sent items from godaddy web based email are not migrating over to my gmail sent mail (only about 50 of 2000 moved over). i assume this is not possible with pop3?
which would be a better course of action?
1) sync godaddy email and outlook via imap. then turn on imap in gmail, and set up imap between gmail and godaddy
2) sync godaddy and outlook via imap. use the Google Apps Migration Tool for Outlook to upload messages to gmail. i don’t have that gmail account associated w/ google apps, but i could easily sign up.
any shortcomings to either of those options?
any better options?
Taylor – sorry, I haven’t had to deal with this situation and don’t have experience with the Google Apps Migration Tool so I can’t be much help with picking an option. Let me know which option you go with and how it turns out.
I fill in step 5, and get:
Authentication failed. Please check your username/password.
[Server response: 501 Authentication failed. code(501) ]
I have my email and my password for godaddy and double and triple check. Do you know what I’m doing wrong?
Thank you!!
I was trying to set it up using the Import Mail and Contacts button at the top and having no success.
Thanks so much for figuring this out AND sharing it AND it working!!! I appreciate your knowledge and willingness to pass it on… for free
Thank you!!! That was perfect, and great pics!
how do I do this for IMAP instead of POP3?
Great tutorial. Thank you!
Andrea – unfortunately Gmail doesn’t support importing IMAP email. There are 3rd party programs that will do it for you though. Good luck and let us know what you end up doing and how it works out for you.
i get the same error. appreciate some help. thanks.
I fill in step 5, and get:
Authentication failed. Please check your username/password.
[Server response: 501 Authentication failed. code(501) ]
I have my email and my password for godaddy and double and triple check. Do you know what I’m doing wrong?
This doesn’t seem to work any more. I get
“Authentication failed. Please check your username/password.
[Server response: 501 Authentication failed. code(501) ]”
with valid credentials. Anyone else?
Jake, Ed and Stephen – You are all running into the 501 error issue, while other people (Erica, Andrea and Bob) got it to work since the issue was first reported by Jake. Could thia be an intermittant problem with their servers and if you try again in a day or so it will work? Unfortunately I can’t do my own testing because my client stopped using Go Daddy and I no longer have access to an account.
Let me know if you three can work out the issue between yourselves and please post the fix for future visitors. I suggest that you check all settings not just the user name and password to make sure that though the error message mentions the password that is not because a separate selection is set wrong. Good luck.
Excellent write-up. I had to use the pop.secureserver.net for the POP server, but after that it worked like a charm. Major time saver, thank you.-
Cheers,
Joshua
This was extremely helpful! I am having one problem, though. Everything seemed to be working perfectly until today. I checked my email (gmail) on my iPhone this morning, and opened an email that I had received through my domain email. Then I got on my computer to respond to it, and it is NOT THERE!
I can still see it on my phone, just not on my laptop. Then I went to SETTINGS and am now getting this message under the POP3 feature:
Connection Error.
Server returned error “We were unable to locate the other domain. Please contact your other provider.”
I’m not sure what to do next…?
Erica – sounds frustrating. It suspect that there is a communications issue between Gmail and Go Daddy that is causing a variety of symptoms like the error message and missing email. The first thing that I would do is log into your Go Daddy webmail and make sure that everything is working there. If so double check your password, user name, pop server, etc. Once you are certain that all that is correct then you can start looking at more complex causes.
A couple questions:
Have you received any domain email in your gmail account since you noticed this issue?
Have you noticed this issue with other emails since?
Thank you so much!
Thomas,
I set up my Gmail/GoDaddy email some months ago with no problem. Now I want to add two more email addresses using the same GoDaddy domain but can’t find any instructions. Not sure whether to add a new account or what and can’t find ‘add a new email address’ that instructions for both providers.
Can you direct me to any instructions?
Thanks in advance!
-David
David – if you are looking for directions on how to add more email addresses to your GoDaddy account, I can’t help you. If you already have more GoDaddy accounts and want to add them to your Gmail account, all you need to do is repeat the process described in the post above. Good luck.
Server returned error: “Connection refused”
do I have to set something up on the godaddy side of the connection in order for this to work?
thanks
Hello,
I get to step 9 and receive this message:
Server denied POP3 access for the given username and password.
any thoughts?
Anne – Sounds like you have some data entered incorrectly. I suggest that you double check it all and try again.
Charles – you don’t need to do anything on the GoDaddy side of the connection. I suspect that the “connection refused error is connected with other network errors that have been reported by other readers. It seems like the best fix for the issue is to try again later. Good luck.
thank you so much
This is the best site I’ve found for getting GoDaddy and gmail to work together… but… wondered if anyone figured out the answer to the situation where you get a 501 error
Authentication failed. Please check your username/password.
[Server response: 501 Authentication failed. code(501) ]
even when you are sure your username and password are correct?
any advice much appreciated!
well my last message is still awaiting moderation but i already have an update (to the 501 error problem when trying to hook up my godaddy domain email through gmail)
my username and password were correct, port 465 SSL
but turns out my outgoing mail address was different because I am in europe, so i have smtpout.europe.secure.server.net
this seemed to work, at least no more error messages
however either it has not yet taken effect (1 hour later) or it is still not working: my mails are still going out as gmail, and godaddy domain mails are not coming in
Sarah – thanks for posting the resolution to your 501 authentication error. Let me know if the outgoing email address change does the fixes your issue. As you can see in the comments a number of other people have had a similar issue. Perhaps this will help them too.
For those of you getting the 501 authentication error and are in Europe use smtpout.europe.secureserver.net instead and that should fix it – it did for me!
To find out your specific outgoing mail server if you’re not in Europe or US then click on manage account (next to your godaddy email account in Email Management) then click Advanced and it should tell you what your outgoing mailserver is just under SMTP relays perday
Hi,
Having trouble with step 5.
I’m using exactly the same SMTP password as for my goDaddy webmail account, along with my domain email address, but a window comes up saying that the information is incorrect
Any ideas?
Thanks
Thank you! This was an incredibly thorough, accurate, and helpful post! I was able to point two go daddy hosted email accounts to my gmail & had no issues. THANK YOU!
Alex – first of all make sure that the password and email address that you are using are for the domain hosted on GoDaddy and make sure that all of the other settings, Send Through Address.com, the SMTP server and port, and then that SSL is checked off. If that is all correct then you probably have miss-typed the email address or password. Good luck.
Never seen such a straight forward manual. Just what I needed, was searching for it like a crazy man. I followed the procedures and it went as a knife through butter… . The first test done and bull’s-eye,lol. Thanks again dude. God bless.
Thanks! I Google, and you have answered.
I got this set up in seconds, it is seamless. I appreciate that people take the time to post these kinds of instructions on the web. Thanks for taking the time to do so, and thus saving me work!
Cheers!
Thank you so very much for your help! Everything was so clear in your instructions. I can’t tell you how happy I am to have found your site. Thanks again!!
Still works after all this time.
Thank you
Hey Thomas,
I’m having trouble with step 9. I type in my username to be the same as my email address listed above it and my password is correct and then I use biscuitsandgravymusic.com and I keep getting this message:
Sorry, forgot to finish that. The message says: There was a problem connecting to mail.biscuitsandgravymusic.com
This is the greatest post in the history of WordPress posts. I’ve set up tons of emails for every site I make and I can never remember how to go about setting up Godaddy pop accounts in Gmail. I always type in something in Google and your helpful post always shows up. Thanks again.
Sam – sorry to take awhile to get back to you on this. I’m not sure what the problem with your setup is. I assume that your password is correct and you haven’t changed the port number. I’m stumped. Can any readers give a suggestion?
I love you!!! It’s so simple how you explained it!! THANK YOU SO MUCH, you are awesome!
How do I set up gmail to check a IMAP account? All I see here is for a POP3.
Thanks
you rock!!!!
Thanks for posting this. It helped me get my account imported into Gmail easily.
thank you so much! gmail keeps changing and it is so hard to find the original settings.
Mark – I believe that you cannot import an IMAP account into gmail, but you can use IMAP to import a gmail account into another email client. Let me know if I am wrong about that.
Great info. Gmail account is the best. Thanks for sharing this info. I weren’t able to find it on Godaddy wiki.
Man, this is perfect! Thanks for putting this together.
For everyone receiving the “Your other email provider is responding too slowly” error, make sure your SMTP server box says exactly “smtpout.secureserver.net”
You may need to change the box’s default to say “smtpout.secureserver.net”
I did the steps in your setup and it wonderfully. One issue came up that I wondering about–the last 200 messages in my godaddy account are not there. In gmail setup it says that 200 messages were fetched……good–but they are not in my gmail either. Any suggestions?
Patience is a virtue which I obviously didn’t have with this work. The emails came through since I wrote the first coment. Thanks for the wonderful explanation.
Glad that it worked out for you.
I can send emails but havent received any except for 3 Gmail welcome emails. This is what I did.
Got the domain from Godaddy.
Activated email on Gmail, did verification as instructed using @ and the activation code link.
Checked gmail again. no emails from my test emails.
pls help
I went through the process of setting up GoDaddy email on GMail. The checking email through POP3 is still “checking mail” after 40 minutes. Is it because there are many, many emails from the GoDaddy account to be transferred? any other reason?
Other people have commented on it taking awhile for email to begin coming through and I suspect that is the issue with you, I hope that you have gotten your email by now.
Let me make sure that I understood what you did.
If that is correct then the first thing that you need to do is check all of the set up information and passwords to ensure that you input it correctly. Really check it, don’t just assume that you did, really check. Consider reentering all of the passwords.
With that all checked, next send an email from a third party account (not your Godaddy domain email nor your gmail email) to both of those accounts and then open each account to confirm that you received each of those emails in the respective accounts. If so then you know that each account is receiving email. If you don’t get those emails then you know that you have an issue with your email setup for one of those accounts and you need to fix that.
After that I am a bit at a loss. I’ll need more information from you about an error or something to make it work.