Setting up Your Go Daddy IMAP or POP Email Address on Gmail

Written by Thomas Trumble
Posted in Email on September 25th, 2009

For convenience or to upgrade your storage capabilities from the measly 100MB that Go Daddy provides with their web mail service, at some point you may decide to migrate your email account hosted through Go Daddy from their web mail to a software or web-based email application.

Go Daddy has pretty good instructions on setting up mail on a variety of email clients such as Outlook and the iPhone. However they missed Gmail. In order to fill that gap here are instructions to set up Gmail to receive email from your Go Daddy hosted account and send email using that account as well.

Setting up your Go Daddy email on Gmail

In Gmail, click Settings in the upper right hand corner of the interface
Select the Accounts and Import tab.
In the Send mail as: section click the Send mail from another address button.

Gmail Send Mail As

In the pop-up window that opens, fill in your name and email address, then click Next Step
In the next frame select the second option Send through [email address] SMTP servers (recommended for professional domains). Then enter the following information.
SMTP server: smtpout.secureserver.net
Port: 465
Username: your email address
Password: your email password
Select Always use a secure connection (SSL) when sending mail then click Add Account
Your credentials will be checked and then you will advance to another frame of the pop-up with information about confirming your email address. You don’t need to fill in the confirmation code, you will confirm the email address using the email that is sent to your account. Just click Close window.
Back on the Gmail Settings page, Accounts and Import tab, in the Check mail using POP3: section click the Add POP3 email account button.
In the pop-up window that opens fill in your email address then click Next Step
In the next frame enter the following:
Username: your email address
Password: your email password
POP Server: mail.[your domain]
Port: 110
Of the 4 check boxes that are available you can select the 3rd or 4th ones if you want, but do not select either the 1st or the 2nd.
Click Add Account
Now you will be able to receive incoming emails to your Go Daddy hosted account using Gmail. The first email that you will get probably is your Gmail confirmation email to validate that you can send emails from the hosted account via Gmail. When you get that email, click the link to confirm your request. You should be directed to a confirmation page. Once that is done you will be able to send emails using your hosted email account through Gmail.
Incoming emails to your hosted email address will show up in your in box just like other emails. To send an email from that account click Compose Mail then select the appropriate email address from the pull down menu at the top of the email form next to From:.

I suggest that you send an email to your hosted email address from your hosted email address just to make sure that everything is working right. If you can send and then receive your own email then you know that everything is working correctly and you are good to go. If not then go back through the steps and see if you entered something incorrectly.

I hope that these instructions are useful, complete and helpful. If you have any problems with them, find an error, need some additional explanation, etc. Please let me know so that I can update this post to correct or clarify the instructions and make them better for the next person.

(10 votes, average: 5.00 out of 5)

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29 Responses to “Setting up Your Go Daddy IMAP or POP Email Address on Gmail”

Iflexion, on October 7th, 2009 at 10:57 am Said:

Thanks a lot for your detailed tutorial. Everything is clear and really helpful!
John, on October 10th, 2009 at 12:13 am Said:

Appreciate the help. Wonderfully clear instructions!
Roger Hagerty, on October 11th, 2009 at 6:22 am Said:

Thank you very much. This info was exactly what I needed. It worked the first time!
John, on October 17th, 2009 at 4:55 pm Said:

Hi there,

Have followed your instructions to the letter but I am getting a very strange error message when I try to send the verification e-mail to my GMail account:

Delivery Status Notification (Failure)

Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 550 550-5.1.1 The email account that you tried to reach does not exist. Please try
550-5.1.1 double-checking the recipient’s email address for typos or
550-5.1.1 unnecessary spaces. Learn more at
550 5.1.1 http://mail.google.com/support/bin/answer.py?answer=6596 19si3869351fxm.52 (state 14).

This is particularly strange since I was able to add BOTH the POP3 and the e-mail-out (minus the verification step) to my GMail account. Can you shed any light on this?

Appreciate the help in advance
Thomas Trumble, on October 17th, 2009 at 7:15 pm Said:

John,

The good news is that you were able to send an email from your Go Daddy account, you just can’t verify the receipt. From the error message it seems like you had a typo in the email address that you were sending to in step 11. Give it a second try retyping the address (not using the auto fill) and see if that does it.

If that doesn’t work, take a step back and use a different way of verifying that you are sending email from the Go Daddy account by sending an email from that account to an address that you know you are receive email. If that account gets your test email then you know that you are sending email from your Go Daddy account.

Then verify that you can receive email at your Go Daddy account by sending email to the Go Daddy account address from an account that you know is sending email properly. If you receive that email in the Go Daddy account then you have confirmed that functionality too.

If both of those work, but you can’t seem to receive an email set from the same account then I’m stumped. The good news is that you probably won’t be sending yourself email too often.

Good luck.
Peter K., on November 8th, 2009 at 5:44 pm Said:

Great post– these instructions were exactly what I needed! Cheers.
Jon, on February 21st, 2010 at 9:41 am Said:

Really helpful post! I was able to setup everything correctly (I think), but I have one question I hope you can help me out with. I’m able to send email from my godaddy hosted account, to my godaddy hosted account, and have gmail retrieve it, but when it comes to my gmail account it doesn’t hit my inbox as unread mail – it gets filtered through as a read message and I can only find it if I open up “All Mail” to search for it.

Any ideas as to why this would happen?
Thomas Trumble, on February 22nd, 2010 at 7:20 am Said:

Jon – I haven’t seen that issue before. If you are reading the email in GoDaddy first or it opens automatically somehow ore it is imported to Gmail that could be the case. Let me know if either of those are the case.
Dave Wilson, on February 23rd, 2010 at 6:45 am Said:

Hi

Thank you thank you thank you!! At last something which makes sense after trying several (blind) alleys!!

As an avid traveller I have always had the problem of how to respond from afar using my POP3 address, indeed I have been told several times that it is not possible.
Jon C, on March 4th, 2010 at 4:00 pm Said:

Thomas – everytime I try this, I get the following error ” Your other email provider is responding too slowly. Please try again later, or contact the administrator of your other domain for further information. ” and can get no further, any ideas?
Thomas Trumble, on March 4th, 2010 at 5:16 pm Said:

Jon – at what point in the process are you getting this error? I need a little more info to troubleshoot. Also check to make sure that you have a fast connection just to rule that out. If you are on wireless, try it again connected via Ethernet just in case.
Ryan, on March 9th, 2010 at 4:41 pm Said:

thank you
Doug, on March 10th, 2010 at 4:33 am Said:

I dug through the worthless godaddy help for an hour before deciding to just google and find this. Thanks much, very helpful!
clint, on March 22nd, 2010 at 6:16 pm Said:

Nice. Thanks for putting that out there.
Mel Winograd, on April 9th, 2010 at 7:35 pm Said:

Just a quick note from a barely computer literate user to say THANK YOU! THANK YOU! for your incredibly easy to follow and use insturctions.
They were most appreciated.
Found them via Google searching for how to use POP to reply from gmail with Email signaure from original receiving Email..
The best part of your insturctions were the actual screen shots of each place the user had to enter information.
Can I please ask you how did you capture and paste each step (button) in place?
The reason for the question is if I want to send some a set of instructons on how to do something this helps the recipient to follow along. It’s sort of like using a GPS for directions.
Thanks again.for your terrific set of instructions.
Mel Winograd
Thomas Trumble, on April 10th, 2010 at 8:04 am Said:

Mel – thanks for the comment and I’m glad that the post was useful. I use Fireshot to take and edit screenshots from my browser. The placement is just done with the WordPress edit tool. I hope that’s useful in helping you create your own instructions. Good luck.
Edward, on April 19th, 2010 at 12:14 pm Said:

Thomas…first off, a great set of instructions and very useful – thank you!

Just like Jon C. above, I am getting that “your other provider is responding to slow” error message.

Since Jon didn’t reply to your question, I am assuming he solved his issue; but to answer you question, this error (for me) pops up when I try to “Add Account” for outgoing emails – step #5 in your instructions.

Not quite sure what to do about this b/c it doesn’t seem like it’s a real error…. any thoughts?
Thomas Trumble, on April 21st, 2010 at 9:56 am Said:

Edward – I’m not sure what to do about the”your other provider is responding to slow” error message. Make sure that you are using an Ethernet connection and not wireless just to rule out that issue. I don’t believe that you are dealing with a settings issue, just a connection issue that you don’t have much control over. It’s nothing that I’m sure you haven’t already thought of, but if it persists I’d try restarting and giving it another shot tomorrow in case GoDaddy, the “other provider,” is having issues. Good luck.
Edward, on April 27th, 2010 at 6:03 pm Said:

Thomas – thanks for the reply. It now works… unfortunately, I don’t have an answer as to why. Yea, I thought about the connection related issues too – but like you said, I think GoDaddy had something “broken” and fixed it and now it works… of course, they would never admit to that…I just *loved* talking to support
Thanks again…
Thomas Trumble, on April 27th, 2010 at 8:13 pm Said:

Great news Edward. Glad that it’s working for you now. Trumblog 1: Go Daddy Support 0.
Is Z, on June 4th, 2010 at 6:51 am Said:

hey man ,
thanks for the infos

i’ve got some questions

*1. on storage*
Are we using account storage of godaddy or gmail
Say i have 25mb on my godaddy webmail
if my account storage exceed that, will it effect my gmail setup?

*2.Email accounts*
Currently the limit is 5 email accounts in gmail,therefore any way to setup more than that?

thanks
Thomas Trumble, on June 6th, 2010 at 6:50 am Said:

Is Z – Regarding storage, if you keep your messages on GoDaddy after they are forwarded to your GMail account then no you will not run into issues. But if you don’t then your messages will build up and eventually maxing out your storage and you won’t be able to receive additional emails. In the settings that I suggest in my post the messages are not left on the GoDaddy server.

If you check the “Leave a copy of retrieved message on the server” box above then your messages should/may be left on the GoDaddy server, but GoDaddy may delete them anyway.

I know that there is a limit to the number of email accounts that gmail will allow. I thought that it was more than 5, but I could be wrong and a quick search didn’t turn up any definitive answers. Not sure how to work around that issue, but let me know if you find one. Good luck.
Jacky, on June 6th, 2010 at 3:36 pm Said:

I have a bunch of mail on GoDaddy webmail. I am going to use Gmail APPS to run my servers, and I’ll get rid of GoDaddy.

Any suggestions on getting the mail from GoDaddy webmail over to Gmail?

Thanks!
Shawn, on June 11th, 2010 at 12:04 pm Said:

Great Post! Got me up and running in minutes!
Thomas Trumble, on June 15th, 2010 at 9:08 pm Said:

Glad that it worked for you.
Thomas Trumble, on June 15th, 2010 at 9:18 pm Said:

Do you mean moving old email (like a year or 6 months old) from your GoDaddy account to Gmail? I believe that if you set up your GoDaddy IMAP or POP email address on Gmail then your last 50 or so emails will move over. It might only be unread email and there may be a time limit as well. I don’t have enough experience with it to give you details sorry. I do suggest that you move the email over to Gmail first and then make your switch to Google Apps to run your servers. Good luck and let me know how it goes.
John Munoz, on June 23rd, 2010 at 9:30 am Said:

Thanks for sharing this information. It worked like a charm and is very useful!
Kendra, on August 2nd, 2010 at 2:01 pm Said:

HI. I’m getting an error message when trying to set up to receive mail from go daddy.

Server denied POP3 access for the given username and password.
Show error details Server returned error: “Unable to process the account info.”

Can you please help me as I am ready to hit myself with the computer…
Thomas Trumble, on August 2nd, 2010 at 2:12 pm Said:

Kendra – I assume that you are having your problem around step 10. Let me know if that is correct. The obvious things to check are that you are entering your username and password correctly and that you have entered your POP Server: mail.[your domain] so in your case I am assuming that the POP Server is mail.stepandstride.com. Check those and let me know if you are still having problems.